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integrated healthcare

with a conscience.

2012 Consumer Satisfaction Measures


These performance comparison charts reflect results from NARBHA's 2013 Consumer Satisfaction Survey in the areas of overall satisfaction, access, and outcomes for adult and child servcies. ("Outcomes" describes results of treatment.)

Each of NARBHA's 7 regional agencies are assigned a color to help you easily locate them in the chart.

Each chart shows you the percentage of members at each RA who were satisfied with that quality of service.

You can read the full 2012 Consumer Satisfaction survey report here

View 2012 Quality Measures.


Overall Satisfaction
access to services 2014
&outcomes 2014