Member Handbooks

The NARBHA Member Handbook is published annually and contains information on what services you can get.  It also tells you where you can go to get those services.

 

This handbook is available to you in English, Spanish, and Large Print.

This handbook is also available in audio in part in Navajo and Hopi languages and in its entirety in English and Spanish.

 

At least annually, all members may express their their right to request and obtain the following information [42 CFR 438.10(f)(6) and 42 CFR 438.100(a)(1) and (2)]: name, locations, telephone numbers of, and non-English languages spoken by network providers in the member's service area, including identification of providers that are not accepting new referrals. This information is available in the Member Handbook.

If you would like more information about the information in this Member Handbook, please call NARBHA Member Services at (928) 774-7128 or toll-free at 1-800-640-2123; for hearing impaired, please use Arizona Relay Service at 711 or 1-800-367-8939 or internet assistance at http://www.azrelay.org/.

 

Links

• 2010 English Member Handbook
• Supplement to Member Handbook 2010
• 2010 Spanish Member Handbook 
• Suplemento del Manual para Miembros 2010
• 2010 Large Print Member Handbook

 

Audio Links

• English Version (coming soon!)
• Navajo Translation
• Hopi Translation
• Spanish Translation (coming soon!)

 

 

 

Other information and resources may be located on NARBHA's Network of Care website at http://www.narbha.networkofcare.org/