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• About
  • Crisis Information
    Crisis numbers and information
  • Contact Information
    Maps Directions Interpreter/Translation Services
  • Employment Information
    Learn about career opportunities at NARBHA and its providers
  • NARBHA Corporate Compliance
  • Community Reinvestment
    Advancing a system of integrated primary and behavioral healthcare
  • Board of Directors
  • Annual & Audit Reports
  • Mission & Vision
  • NARBHA in the News
• Members
  • Find A Provider
    Search our directory for a provider near you.
  • Member Services
    Contact NARBHA Member Services
  • Member Handbook
  • Adult Services
  • Children's Services
  • Language Services
    Learn about receiving services in your first language
  • Tribal Services
  • Rights & Responsibilities
    Learn about your rights and responsibilities as a behavioral health service...more
  • Frequently Asked Questions
    Get answers to frequently asked questions
• Providers
  • Provider Resources
    Frequently Used Resources, Links, Training Calendar, and Forms
  • Provider Assistance
    Acute Health Plan and Provider Coordination, Pharmacy Help Desk,...more
  • Provider Policy Manual
  • Provider Profiles
    For behavioral health services referrals
  • Telemedicine
    Read about NARBHA's Telemedicine Program, scheduling, etc.
  • News and Updates for Providers
    Read the latest communication from DBHS and NARBHA
• Resources
  • Prevention Services
    Join programs that foster and develop healthy people and health communities
  • Advocacy & Support Groups
    Find local, state, and national support and advocacy groups
  • Stigma Reduction
    Learn about Arizona's Stigma Reduction Initiative
  • Young Adult Employment Resources
    Find employment resources for young adults
  • Consumer Resources
    Link to numerous health related resources, tools and organizations
  • The Companion
    Read our quarterly member newsletter
• Get Involved
  • Calendar of Events
    Learn about events in your area
  • Individual & Family Affairs
    Learn about OIFA
  • Committee Information
    Learn ways to get involved
  • NOC Social Network
    Find articles, resources, and social forums on NARBHA's Network of Care
  • Give Us Your Feedback!
    We want to hear from you!
  • Education Information
    Learn about education in behavioral sciences
  • Community Dialogue
  • Mental Health First Aid
• 2013 Integration Conference
  • Speaker Bios
  • Conference Sponsors
  • Conference Presentation Slides

Frequently Asked Questions

These are some of the most frequently asked questions about NARBHA's Member Services. For more information, consult the most recent member handbook, available in English, Spanish, and Large Print. Also available in audio in part in Navajo, and Hopi as well as in its entirety in English and Spanish.

• What are my rights and responsibilities?

• How do I contact NARBHA Member Services?

• What happens after I am enrolled with NARBHA?

• What behavioral health servcies can I get?

• How do I choose a provider?

• What can I do if I have a complaint about my care?

• What is an appeal and how do I file an appeal?

• What is a Grievance/Request for Investigation?

• What happens if I move?

• How does NARBHA support me if I have a special need in obtainig services?